{"id":3503,"date":"2024-05-24T08:58:36","date_gmt":"2024-05-24T08:58:36","guid":{"rendered":"https:\/\/selitys.fi\/what-to-do-if-the-electricity-contract-does-not-start-in-the-agreed-time\/"},"modified":"2024-05-24T08:58:36","modified_gmt":"2024-05-24T08:58:36","slug":"what-to-do-if-the-electricity-contract-does-not-start-in-the-agreed-time","status":"publish","type":"post","link":"https:\/\/selitys.fi\/en\/what-to-do-if-the-electricity-contract-does-not-start-in-the-agreed-time\/","title":{"rendered":"What to do if the electricity contract does not start in the agreed time?"},"content":{"rendered":"

If the electricity contract does not start in the agreed time, the situation can cause a lot of stress and uncertainty. It is important to act quickly and systematically in order to solve the problem as soon as possible. In this article, we go through what you can do if the electricity contract does not start in the agreed time.<\/p>\n

1. Contact the electricity company<\/h2>\n

The first step is to contact the electricity company you have signed a contract with. You can do this by phone, email or through the electricity company’s website. Tell them about your situation and ask why the electricity contract has not started in the agreed time. Often the problem can be caused by a simple error that can be fixed quickly.<\/p>\n

2. Check the contract terms<\/h2>\n

It is important to check the terms of the electricity contract and make sure that all the necessary information has been provided to the electricity company. If any information is missing or incorrect, it may delay the start of the contract. Also, make sure that you have followed all the terms of the contract, such as making any advance payments.<\/p>\n

3. Solve any technical problems<\/h2>\n

Sometimes the start of the electricity contract can be delayed due to technical problems. For example, there may be problems with the installation of the electricity meter or the connection to the network. Contact the electricity network company and ask if there are technical problems in your area that could affect the electricity connection.<\/p>\n

4. Make a written complaint<\/h2>\n

If you do not get a satisfactory answer from the electricity company, you can make a written complaint. Write a clear and detailed description of the problem and attach all related documents, such as the contract and e-mails. Send a complaint to the electricity company and ask them to handle the matter as soon as possible.<\/p>\n

5. Contact consumer advice<\/h2>\n

If you don’t get help from the electricity company, you can contact consumer advice<\/a>. Consumer advice can give you advice and help to solve the problem. They can also help you file a complaint with the Consumer Disputes Board if the matter is not resolved with the electricity company.<\/p>\n

6. Consider choosing another utility company<\/h2>\n

If the problem is not solved and you are not satisfied with the electricity company’s service, you can consider choosing another electricity company. There are several electricity companies in Finland, and you can tender electricity contracts to find the best option for you. However, remember to check the termination terms of your current contract before signing a new contract.<\/p>\n

Summary<\/h2>\n

If the electricity contract does not start in the agreed time, it is important to act quickly and systematically. Contact the electricity company, check the terms of the contract, find out any technical problems and, if necessary, make a written complaint. If you don’t get help from the electricity company, contact consumer advice and consider choosing another electricity company. With these measures, you can ensure that you get the electricity connected as soon as possible.<\/p>\n","protected":false},"excerpt":{"rendered":"

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