What should I do if I don’t know the terms of my current electricity contract?

If you don’t know the terms of your current electricity contract, it’s important to take steps to find out the details of your contract. This can help you understand what you’re paying for your electricity and make sure you’re getting the best possible deal. In this article, we’ll look at what you can do to find out the terms of your current electricity contract.

1. Check your utility company’s website

Most electricity companies offer their customers the opportunity to view their contract information via their websites. Log in to your electricity company’s customer portal and find the section where you can view your contract information. If you’re not sure where to start, find the Frequently Asked Questions (FAQ) section or contact customer service.

2. Contact customer service

If you cannot find the necessary information on the website, the next step is to contact your electricity company’s customer service. You can call them, send an email or use the website’s chat service. Customer service can provide you with detailed information about your current electricity contract, including prices, the duration of the contract and any termination conditions.

3. Check your email and mail

Many electricity companies send contract information by email or post when you sign a new contract. Check your email and mail if you have received the contract confirmation or other important documents. These documents usually contain all the necessary information about your contract.

4. Compare different electricity contracts

Once you have found out the terms of your current electricity contract, it can be useful to compare different electricity contracts. This will help you ensure you get the best possible price and terms. You can use different comparison sites, such as Sähkönhinta.fi or Vertaa.fi, to find the most suitable electricity contract for you.

5. Update your electricity contract if necessary

If you notice that your current electricity contract is not the most favorable for you, you can consider updating or changing the contract. Contact your current electricity company and ask if it is possible to update the contract to better terms. You can also compete with electricity companies and choose a new contract that better meets your needs.

Summary

Finding out the terms of your current electricity contract is important to ensure you get the best possible price and terms. Check your electricity company’s website, contact customer service, check your email and mail, compare different electricity contracts and update your contract if necessary. With these measures, you can better manage your electricity costs and find the most suitable electricity contract for you.