Can I cancel the electricity contract I just made?
Can I cancel the electricity contract I just made? This is a common question that many consumers may have right after signing the contract. The answer to this question depends on several factors, such as when the contract was made, the type of contract, and where the contract was made. In this article, we will discuss these factors and give a comprehensive answer to the question.
Right of cancellation in distance sales and home sales
If you have concluded an electricity contract through distance sales (for example via the internet or phone) or home sales (for example when the seller comes to your home), you have the right to cancel the contract within 14 days of concluding the contract according to the Consumer Protection Act. This right of cancellation applies to both fixed-term and open-ended contracts.
Use of the right of cancellation
To use the right of cancellation, you must notify the electricity seller of the cancellation in writing, for example by e-mail or letter. The notification must clearly state that you want to cancel the contract, and include the contract information, such as the contract number and your own contact information.
Restrictions on the right of cancellation
It is important to note that the right of cancellation does not apply to all situations. For example, if you have concluded an electricity contract at the seller’s premises (for example, in a store), you do not have an automatic right of cancellation. In this case, the possibility of cancellation depends on the seller’s own terms and practices.
Effects of the right of cancellation
If you cancel the electricity contract within 14 days, you cannot be charged any fees for canceling the contract. However, if you have already started using electricity in accordance with the new contract, you may have to pay the price according to the contract for the used electricity.
More information and sources
You can find more information about the right to cancel an electricity contract and consumer protection from the following sources:
In summary, it can be stated that cancellation of the electricity contract is possible in certain situations, especially in distance and home sales. However, it is important to act quickly and notify the electricity supplier of the cancellation in writing.
